Active Directory Accounts
Active Directory (LDAP) Accounts
Connecting to Active Directory accounts (which use LDAP), is quick and easy.
Step 1: Prerequisites
To connect to Active Directory you will need to know:
- The domain name
- The server name or IP address
- A valid username and password to test
Note that the domain name must be the FQDN, which looks something like this: students.gallifrey.edu.
When logging into Windows machines this will sometimes be listed as just students, but LearnPad requires the full name.
Step 2: Account Setup
Add a single Active Directory account to your organisation (Please note LearnPad currently only supports one account definition at a time and will use the first account defined.) and choose a representative name for this account (e.g. Academy Students).
Next, enter the network domain name and the server host name / IP address.
The change of account details will download automatically, although you can use the check for updates button on your LearnPad if this isn’t the case. When you press Login on your LearnPad, you will see a page like this:
Note that the account name (LearnPad School in the screenshot) should be the same as that of the account you just created in the portal.
If you entered your domain name and host server as specified in step 2, you will not be prompted to enter these here.
Step 3: Test Connection Parameters
Enter the connection information into the LearnPad and press the login button. If the parameters are correct the LearnPad should return to the previous screen and the Login box should now display the user name and avatar like this:
Troubleshooting
“I can’t connect to the server”
You will need to be connected to a wireless network that has access to the Active Directory domain. If you have a Windows laptop available, connect it to the same wireless network and try logging in.
“The user avatars are not the same as the ones on Windows”
Active Directory can store custom avatars for users, and if you have gone to the trouble of doing this at your school please contact us about integrating this with LearnPad.
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